Here are some of the most frequently asked questions that we hear. If you need further assistance we are here to help! Just give our studio a call at (443)863-8310.

 

How should I dress my child?

This is one of the best questions to ask! How you dress your child will have extraordinary impact on your portrait quality. Please check at your school for a sample of the background. ( normally available on the posters throughout the school ) In general:

  • Fall/Winter: solid earth tones with long sleeves and pants or skirts/dresses with tights work best.

  • Spring: Solid light colors or simple patterns work best.

  • Summer: Check with your school to find out what type of Picture Day they have scheduled.

 

Will you photograph siblings together?

Picture Me Perfect Studios loves to provide individual and sibling ( up to 3 children) portraits whenever the schedule permits. Please check with your school to see if sibling portraits are an option.

 

How can I view my student's portraits?

You will be given an online access code by your student's teacher. You can log in right away to create a account to view/ purchase your adorable portraits. However, it may take approximately 48 - 72 hours for the portraits to be edited and uploaded to our system.

 

How do I order my portraits?

You can use our user friendly online ordering system.

 

May my add-ons be different poses?

Yes!

 

What happens if I missed the deadline?

No problem! Simply submit your order via our online ordering system to be shipped to any address in the continental USA.

Can I make copies of my portraits?

All proofs, images and portraits are copyright protected so all prints must be acquired from Picture Me Perfect Studios. However, we offer digital downloads of your student's images with a copyright release for purchase. You are purchasing full rights to the portrait along with all future printing potential of that image(s) for whatever you wish to use it for.

 

What is the quality of the images on the digital download?

Images purchased for digital download are the full, un-cropped color images captured. Each image is approximately a 4 MB JPEG, capable of making prints up to a 16X20 or larger.

 

Are there retakes?

We typically visit our schools one time in the Fall and one time in the Spring or Summer, so check with your school to see when your next Picture Day is.

 

Can I have my portrait taken with my child?

Yes.

How do I get a refund?

We are confident you will be satisfied with the quality of our products and we back this with a 100% Satisfaction Guarantee (Exception: No refunds are available for USB or digital download products). If you would like information about refunds, please contact our Customer Care Department at (443)863-8310.